Actions speak louder than words. But when your actions spread the words- it can be even more powerful! This is the case when clients share testimonials and provide referrals for a job well done.
I thought about this today as I wrote a thank you note to a client who posted a review for me on Zillow out of the blue. I was forwarded this review from Zillow and was delighted that Nigel took the time to write this:
“Carole helped “project manage” my purchase of a condo in Coral Gables from a family member. It was critical that her advice was seen as being market-related and impartial, especially as the transaction was being closely monitored by other family members. Carole’s knowledge of the area was impressive, as was her extraordinary responsiveness and hand-holding throughout the process right through till final handover of the keys. Based on my own experience, I would thus have no hesitation in recommending Carole to anyone looking for a knowledgeable, professional and pro-active realtor.”
Even after twenty years in real estate, I’m still touched when a client expresses his or her gratitude. And now with Facebook and countless social media outlets, testimonials and reviews are indispensable for business professionals. So I say to all of you who have taken the time: Thank You! And for those of you have a lil time to spare I say: Spread the word.